DELIVERY FAQ

Our new web shop is now online! Click HERE to visit, or click "SHOP" from the menu above.

Here's a list of useful information regarding our home deliveries. If you can't find your answer here drop us an on sales@nomadicbeers.co.uk.

Can I collect my beer?

No. At this time we are running the deliveries from home to minimise travelling. We can only offer home delivery on the dates stated.

Can I phone in my order?

Our online shop is now fully open, please use this to order beers.

I've sent you an email and I haven't had a reply yet. What should I do?

Please be patient. Katie is currently the only person working at the brewery, the other staff have been furloughed, and she's not always at her laptop. 

If you email on Thursday or Friday, these are our delivery days so chances are Katie will not pick them up until Saturday.

If you have not had a reply in 48 hours, check your spam folders and then send a little nudge.

Is there a minimum order or delivery fee?

We want our beer to be available to everyone in this time so we are not asking for a minimum order or a delivery fee. We do ask that you think about how much you are ordering. For example, if you live a 30 minute drive away from Leeds and you can afford to buy a couple of beers if would be more beneficial to the brewery.

We are also operating a "Pay as You Feel" delivery charge so if you can afford to make a contribution to fuel it would be much appreciated.

We appreciate these are tough times and that some people may only be able to afford on beer and no delivery fee. If you're unsure just drop Katie an email.

It says you have sold out of the beer I want. Will you be restocking it?

Probably yes! We have to limit the amount of beers available each week as we only have one delivery vehicle. If there is a particular beer you would like and it is currently out of stock, chances are it will be in stock the following week. We restock on Saturday for delivery the following Thursday and Friday.

I want to order bottles. Will they be back in stock?

No. We will not be stocking bottles for the foreseeable future. There is a high upfront costs that our current cash flow will not allow and our current filling method requires 3 people and cannot be done with effective social distancing. 

How will my beer be delivered?

Mike and I are currently working as a team of two to deliver beers. Don't worry we live together so social distancing is not an issue. We have found that two people work best.

Katie drives and opens the doors while Mike pretends he is Miss Daisy. Mike will be wearing gloves, as well as using alcohol rub, and will only touch the orders.

Mike will place your order on your door step, knocking on the door and running to the end of your driveway and will give you a little wave.


 

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Nomadic Brewing Company Ltd trading as Nomadic Beers

Company No: 10527686  VAT registered: 259077670

AWRS Approved - URN: XPAW00000107260

PRIVACY POLICY         Webshop & Refund Policies

COPYRIGHT 2019 Nomadic Beers

Logo & font design by Christine Jopling | www.christinejopling.com

WEB DESIGN BY 'BEER EVANGELIST' MIKE HAMPSHIRE | MIKE'S TAP ROOM