WEBSHOP & REFUND POLICIES
Age Restrictions
You must be aged 18 or older to buy alcohol. By placing an order with us online you are confirming you are aged 18 or older. It is an offence to sell alcohol to anyone under the age of 18 in the UK.
If you are buying alcohol for someone else the recipient must also be aged 18 or older.
Deliveries must be signed for by a person aged 18 or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.
Orders
If, for any reason, we aren’t able to fulfil the whole of your order we will contact you to swap or refund the items that are not available. Please note this may delay the dispatch or delivery of your order.
If you’ve ordered an item that is on Pre-Order, please be advised that the dispatch date is a target and this may be subject to change. If there are any delays to pre-order products being shipped, we will contact you immediately to give an updated estimate.
Shipping
Orders are currently only available in Leeds and surrounding area. Please check the shop page to see which areas we are currently delivering to. If you are unsure if we can deliver to you please contact us on [email protected]
Local deliveries are currently on Thursday, unless otherwise stated.
Beer orders must be placed by 9am on Thursday for same week delivery, unless otherwise stated.
If available, we are only able to delivery pretzels if beer is also ordered.
We are able to ship certain products across Mainland UK. Please check the shop page , or product listings to ensure the product is available for this service. We have courier collections on Tuesday, Wednesday and Friday, please order by 12noon for same day collection. Our couriers endeavour to deliver next day but in some circumstances, i.e. busier times of the year including and not exclusively Christmas period, there may be delays. Please check with the courier on late parcels with the details in your shipping email before contacting us.
We are not currently shipping overseas.
Coupon Codes
Valid coupon codes must be applied at the check out and cannot be retrospectively applied. No cash alternative will be given.
Brewery Pick Up
We are currently allowing pick up for from the brewery. Please ensure you are wearing a mask and use the hand sanitiser provided to keep our staff and yourselves safe.
What happens if part of my order is missing or damaged?
On the rare occasion that one of your beers is missing or broken, contact our team at [email protected] and we can sort this out for you.
What happens if someone is not home when delivery is attempted?
We appreciate that our customers live busy lives, and you can’t always be in to sign for your delivery.
If you have a safe place at home where the courier can leave your delivery, please let us know in the “Additional Information” box on the checkout page.
Failing that, the courier will leave a card with information on how you can re-arrange your delivery for a more convenient time.
If you’ve received a failed delivery attempt you can contact the courier directly to rearrange delivery on a more suitable day or contact us and we’ll be more than happy to help you out.
Returns
If you do change your mind about your order and no longer want your beers, let us know by 9am of your delivery day and we are able to offer a full refund .
We only offer refunds for returned orders and do not offer any exchanges.
Original delivery charges are non-refundable if your order is returned except in cases where there is an issue with the order.
The cost of postage and safe return of returned orders are the responsibility of the customer until the order is back in our warehouse.
We recommend that a trackable method of postage is chosen, and you hold on to the proof of postage.
Once your order has been returned, we will get in touch to let you know it has been received and your refund has been processed.
Refunds will be issued back to your original method of payment.
Disclaimer
Nomadic Brewing Company Ltd strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes.
Where it is not possible to supply all items from your order we will contact you and offer a similar replacement or refund.
Contact details
Unit 11. 15 Sheepscar Street, Leeds. LS7 1AD
[email protected]