WEBSHOP & REFUND POLICIES

Age Restrictions
You must be aged 18 or older to buy alcohol. By placing an order with us online you are confirming you are aged 18 or older. It is an offence to sell alcohol to anyone under the age of 18 in the UK.
If you are buying alcohol for someone else the recipient must also be aged 18 or older.
Deliveries must be signed for by a person aged 18 or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.


Orders
If, for any reason, we aren’t able to fulfil the whole of your order we will contact you to swap or refund the items that are not available. Please note this may delay the dispatch or delivery of your order.
If you’ve ordered an item that is on Pre-Order, please be advised that the dispatch date is a target and this may be subject to change. If there are any delays to pre-order products being shipped, we will contact you immediately to give an updated estimate.


Shipping
Orders are currently only available in Leeds and surrounding area. Please check the shop page to see which areas we are currently delivering to. If you are unsure if we can deliver to you please contact us on info@nomadicbeers.co.uk
Local deliveries are currently on Thursday and Friday. Due to our current licensing we are unable to deliver on any other days.
Beer orders must be placed by 12pm on Wednesday for same week delivery
Pretzel orders must be placed by 5pm on Tuesday for same week delivery. We are only able to delivery pretzels if beer is also ordered.
We can currently ship merchandise across the UK. These will be dispatched via First Class Royal Mail service. Please be patient as the postal service in the UK is currently being swamped due to the COVID-19 lockdown. If you have not received your order within 5 days please contact us.
We are not currently shipping merchandise overseas. 


Brewery Pick Up
We are not currently allowing pick up for from the brewery to keep our staff and yourselves safe.
What happens if part of my order is missing or damaged?
On the rare occasion that one of your beers is missing or broken, contact our team at info@nomadicbeers.co.uk and we can sort this out for you.


What happens if someone is not home when delivery is attempted?
We appreciate that our customers live busy lives, and you can’t always be in to sign for your delivery.
If you have a safe place at home where the courier can leave your delivery, please let us know in the “Additional Information” box on the checkout page.
Failing that, the courier will leave a card with information on how you can re-arrange your delivery for a more convenient time.
If you’ve received a failed delivery attempt you can contact the courier directly to rearrange delivery on a more suitable day or contact us and we’ll be more than happy to help you out.


Returns
If you do change your mind about your order and no longer want your beers, let us know by 9am of your delivery day and we are able to offer a full refund .
We only offer refunds for returned orders and do not offer any exchanges.
Original delivery charges are non-refundable if your order is returned except in cases where there is an issue with the order.
The cost of postage and safe return of returned orders are the responsibility of the customer until the order is back in our warehouse.
We recommend that a trackable method of postage is chosen, and you hold on to the proof of postage.
Once your order has been returned, we will get in touch to let you know it has been received and your refund has been processed.
Refunds will be issued back to your original method of payment.


Disclaimer
Nomadic Brewing Company Ltd strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes.
Where it is not possible to supply all items from your order we will contact you and offer a similar replacement or refund.

Contact details
Unit 11. 15 Sheepscar Street, Leeds. LS7 1AD
info@nomadicbeers.co.uk

Opening Times

Online Shop

24/7

Brewery Shop

Tue-Thu 10am-4pm

Fri 12 noon-10pm

Sat 12 noon-10pm

Brewery Taproom

Fri 12 noon-10pm

Sat 12 noon-10pm

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Nomadic Brewing Company Ltd trading as Nomadic Beers

Company No: 10527686  VAT registered: 259077670

AWRS Approved - URN: XPAW00000107260

© 2019 Nomadic Brewing Company Ltd

Logo & font design by Christine Jopling | www.christinejopling.com

Web Design by 'Beer Evangelist' Mike Hampshire